Customer Service

For customer service, contact Us:
(800)769-3343
sales@cets-online.com

Main Office:
Phone: (719)277-8780
1120-B Elkton Drive
Colorado Springs, CO 80907

Arizona Office:
Phone:  (480)464-4412
8419 E. Baseline Rd., Suite 101
Mesa, AZ 85209

Send Us A Message


 Sales & Orders
 Tool Support
 Website Support
 Billing & Invoices
 General Inquiries
 

Customer Resources

Shipping

SAME DAY OR NEXT DAY SHIPPING!
Cutting Edge ships via UPS Ground (3-5 Day), UPS Blue (2-Day) and UPS Red (1-Day Overnight). International orders are shipped USPS Flat Rate Priority Mail.


FREE SHIPPING ON ORDERS OVER $75.00*
Free shipping offer valid in the United States only and orders are shipped via UPS Ground. UPS 2-Day and Overnight delivery options are available to US residents only. Free shipping offer not valid on machines, vises, tool carts and single items weighing over 25 pounds. We do ship worldwide, standard international rates will be applied. UPS Standard to Canada and UPS Worldwide Expedited Services available.

UPS OVERNIGHT
Please note: Orders must be placed by 3:00 pm Eastern Standard Time for UPS Overnight Delivery to be fulfilled. Orders placed after 3:00 pm will be processed the following business day.

 

Returns / Refunds

If you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged and unused). Prior to returning items, you must call or email us for approval. Returned items must should be in the original item packaging.  All returns must include a copy of the order confirmation and packing slip.  ** A 15-20% restock fee at the discretion of CETS may apply depending on individual vendor policy for returns. **


Customer Service Department 800-769-3343. Customer service hours are Monday through Friday from 8am to 5pm (mountain time) 6am-3pm (eastern time). Email: sales@cets-online.com

 

Terms and Conditions

CETS.com makes no representation as to the timeliness, accuracy or suitability of any content on this website, and cannot be held liable for any irregularity or inaccuracy. Prices are subject to change. While cets.com strives for maintaining accurate and current inventory on hand, cets cannot guarantee stock availabilty. Cets will contact you as soon as possible in the unlikely event you purchase a non-stock item, an out-of-stock item or an item on back order status. 

 

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